Patient Access & Onboarding Specialist

Mass General Brigham; Boston (MA); On-site; USD 27,000 - 38,000; Full time

Job summary

Mass General Brigham is seeking a New Patient Coordinator at The General Hospital Corporation to serve as the primary contact for individuals establishing care, ensuring a seamless onboarding experience and coordinating intake processes.

The role involves scheduling new patient visits, collecting medical records, verifying insurance, and ensuring appropriate provider matching, with strong attention to detail and patient-centered communication in a fast-paced hospital setting.

Qualifications

• High School Diploma or Equivalent required.
• 3-5 years office/administrative experience.
• Strong MS Office skills and ability to manage multiple tasks.

Responsibilities

• Schedule patient appointments and maintain appointment records.
• Assist callers with routine inquiries and coordinate intake.
• Verify insurance, demographics, and referral requirements.
• Provide support and training to practice staff as needed.

Skills

MS Office

Outlook

Word

Excel

PowerPoint

Communication

Time management

Education

High School Diploma or Equivalent

Job description

Mass General Brigham is seeking a New Patient Coordinator at The General Hospital Corporation to serve as the primary contact for individuals establishing care, ensuring a seamless onboarding experience and coordinating intake processes.

The role involves scheduling new patient visits, collecting medical records, verifying insurance, and ensuring appropriate provider matching, with strong attention to detail and patient-centered communication in a fast-paced hospital setting.