Patient Access & Admissions Coordinator

Mass General Brigham; Salem (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Mass General Brigham in Salem, MA seeks an admissions coordinator to arrange efficient inpatient admissions and process hospital-based outpatient entries. You will interview patients or representatives and enter data into the admissions system, sharing information with ancillary departments.

The role emphasizes accuracy, customer service experience, and familiarity with medical billing concepts. Onsite in the Highland Avenue area, you will contribute to CQI activities and performance improvement

Qualifications

• Ability to read, write and speak English required (additional languages a plus).
• Effective interpersonal skills and analytical ability for numbers and situations.
• Typing speed of 40 wpm; familiar with medical billing and insurance.
• Previous office experience or training with keyboard/computer and other office equipment; customer service experience preferred.

Responsibilities

• Arranges for efficient and orderly admission of inpatients and those undergoing hospital-based outpatient testing or procedures.
• Interviews incoming patients or representatives and enters required admission information into the computer system.
• Distributes relevant information to ancillary departments and participates in performance improvement activities (CQI).

Skills

Interpersonal skills

English proficiency

Analytical ability

Typing 40 wpm

Medical billing knowledge

Customer service experience

Office equipment familiarity

Education

Associate Degree in business or related field

Tools

Keyboard

Computer

Job description

Mass General Brigham in Salem, MA seeks an admissions coordinator to arrange efficient inpatient admissions and process hospital-based outpatient entries. You will interview patients or representatives and enter data into the admissions system, sharing information with ancillary departments.

The role emphasizes accuracy, customer service experience, and familiarity with medical billing concepts. Onsite in the Highland Avenue area, you will contribute to CQI activities and performance improvement