Patient Admissions & Registration Coordinator

Partner's Healthcare; Salem (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Mass General Brigham’s North Shore Medical Center seeks a detail-minded admissions professional to coordinate inpatient and hospital-based outpatient admissions. You will ensure accurate patient data, explain policies, and guide patients or their representatives through the admission process.

You’ll interview patients, enter data into the system, circulate information to ancillary departments, and contribute to CQI activities to improve care and workflows.

Qualifications

• English reading/writing/speaking required; additional languages a plus.
• Strong interpersonal and communication skills.
• Analytical ability for numbers and situations.
• Typing 40 wpm required.
• Familiarity with medical billing and insurance.
• Office experience with keyboard/computer in a medical setting preferred.
• Customer service experience required.

Responsibilities

• Arrange efficient admission of inpatients and hospital-based outpatient testing/procedures.
• Ensure patient information is collected and patients are aware of policies/procedures.
• Interview patients or representatives and enter information into the computer system.
• Distribute information to ancillary departments.
• Participate in performance improvement and CQI activities.

Skills

English proficiency

Interpersonal skills

Analytical ability

Typing speed 40 wpm

Medical billing knowledge

Office equipment experience

Customer service experience

Education

Associate Degree in business or related field

Job description

Mass General Brigham’s North Shore Medical Center seeks a detail-minded admissions professional to coordinate inpatient and hospital-based outpatient admissions. You will ensure accurate patient data, explain policies, and guide patients or their representatives through the admission process.

You’ll interview patients, enter data into the system, circulate information to ancillary departments, and contribute to CQI activities to improve care and workflows.