Patient Admin Specialist II — Front Office & Scheduling

Stanford Health Care; Redwood City (CA); On-site; USD 45,020,000 - 105,046,000; Full time

Job summary

Stanford Health Care in Redwood City is seeking a Patient Administrative Specialist (PAS) to coordinate new patient intake, surgery scheduling, and front-office tasks in the outpatient clinic. The PAS supports daily operations, handles registration, insurance verification, and scheduling, with a clear path for advancement through its four levels as skills and experience grow.

Ideal candidates have a high school diploma and at least one year of healthcare experience, plus strong communication and

Qualifications

• High School Diploma or GED required.
• At least 1 year of related healthcare experience.
• Strong written and phone/verbal communication skills.

Responsibilities

• Greet patients, complete registration check-in/check-out, verify insurance information, and answer general questions about appointments, authorization, payments, billing, and schedules.
• Track and manage incoming referrals and schedule patient appointments in a timely manner.
• Handle a high volume of inbound and outbound calls, route messages, and manage patient correspondence; maintain documentation and records.
• Maintain and use electronic medical records systems; orient new PAS staff to best practices.

Skills

Communication skills

Windows knowledge

Medical terminology

Education

High School Diploma/GED

Job description

Stanford Health Care in Redwood City is seeking a Patient Administrative Specialist (PAS) to coordinate new patient intake, surgery scheduling, and front-office tasks in the outpatient clinic. The PAS supports daily operations, handles registration, insurance verification, and scheduling, with a clear path for advancement through its four levels as skills and experience grow.

Ideal candidates have a high school diploma and at least one year of healthcare experience, plus strong communication and