Patient Accounts Representative

Talentify; Osage Beach (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Lake Regional Health System in Osage Beach, MO seeks a Patient Accounts Representative to join our Patient Financial Services Department. You will handle billing inquiries, collect information, and assist with follow-up to ensure claims are processed and paid.

The ideal candidate has strong written and verbal communication, provides excellent customer service, and is familiar with hospital and physician billing. A high school diploma or equivalent is required; influenza vaccination is required.

Qualifications

• Education: High School Diploma or equivalent required.
• Knowledge of state and federal billing regulations.
• Excellent written and verbal communication and customer service skills.
• Billing knowledge is highly desirable.

Responsibilities

• Handle inquiries via telephone, mail, and fax, or electronically through payer websites for follow-up of unresolved accounts.
• Contact patients for information to ensure claims are processed and paid.
• Ensure compliance with billing regulations and report issues to Leads/Supervisors/Managers.
• Provide knowledge and customer service to our patients.

Skills

Customer service

Verbal communication

Written communication

Billing knowledge

Education

High School Diploma or equivalent

Job description

Joining our Lake Regional Health System team means working alongside our knowledgeable, dedicated team of people who care for our patients and one another.

Lake Regional Health System is seeking a professional, detail-orientated Patient Accounts Representative to join our Patient Financial Services Department who can provide knowledge and customer service to our patients.

What Are We Looking For?

An individual who can ensure compliance with all state and federal billing regulations and reports suspected compliance issues to their respective Leads/Supervisors/Managers. Our Patient Account Representative conducts inquiries via telephone, mail, and fax, or electronically through payer websites or e-mail for follow-up of unresolved accounts. Contacting patients for additional information in order to ensure claims are processed and paid. In addition, excellent written and verbal communication paired with excellent customer service skills. Proficient in hospital & physician billing is highly desired. Education requirement of a High School Diploma or equivalent is required for this role.

An annual influenza vaccination is required.

Current Openings:

• Full Time, Day Shift

Lake Regional Health System has a competitive benefit and compensation package.

At Lake Regional Health System, Our Commitment Runs Deep!

https://www.lakeregional.com/about-us/awards-and-recognition/