Patient Access Representative

Lake Regional Health System; Osage Beach (MO); On-site; USD 21,000 - 26,000; Full time

Job summary

Lake Regional Health System Osage Beach, Missouri, is seeking a Patient Access Representative to join our team. The role focuses on registering patients accurately and providing courteous, confidential service to ensure smooth access to care.

You will communicate with patients by phone and in person, respond to inquiries, and support department operations. Qualified candidates will have a high school diploma or equivalent and must comply with vaccination requirements.

Qualifications

• High School Diploma or equivalent is required.
• Annual influenza vaccination is required.
• Candidates should provide courteous, confidential customer service.

Responsibilities

• Register patients accurately and confidentially at entry points.
• Answer and route telephone inquiries in a timely, service-oriented manner.
• Communicate patient information clearly and follow up as needed.
• Perform other duties as assigned within the department.

Skills

Customer service

Reception duties

Communication

Education

High School Diploma or equivalent

Job description

Patient Access Representative

Lake Regional Health System Osage Beach, Missouri, United States

About this position

Patient Access Representative

Joining our Lake Regional Health System team means working alongside our knowledgeable, dedicated team of people who care for our patients and one another.

Lake Regional Health System is seeking a professional, detail-orientated Patient Access Representative to join our teamand can provide customer service to our patients.

What Are We Looking For?

An individual who can promote customer satisfaction by providing courteous, confidential service through competent, professional practices and prompt response as outlined in the patient-focused care affirmation.

Can perform receptionist duties and maintain customer service as the #1 priority.

Registers patients in a confidential, accurate and timely manner at each appropriate point of entry.

Communicates effectively with the patient to assist with access to care by: answering the telephone and other incoming communications in a timely and customer-service oriented manner; replying to inquiries, the patient's needs for information, and other parties clearly and in a timely manner; and, if information is not readily available, follow up with inquiries to responsible party.

Performs other duties as assigned at department and organizational level.

A High School Diploma or equivalent is required for this role.

An annual influenza vaccination is required.

Lake Regional Health System has a competitive benefit and compensation package.

At Lake Regional Health System, Our Commitment Runs Deep!

https://www.lakeregional.com/about-us/awards-and-recognition/