Patient Account Representative

Springhill-Medical-Center; Sarepta (LA); On-site; USD 38,000 - 54,000; Full time

Job summary

Springhill-Medical-Center is seeking a detail-oriented Patient Account Representative to join our healthcare team in Sarepta, LA. You will be a key contact for patients regarding billing and account inquiries, ensuring accurate financial records and a smooth patient experience.

The role requires experience in medical billing, knowledge of billing software and EHR systems, and a commitment to HIPAA compliance.

Qualifications

• High school diploma or equivalent; healthcare admin education preferred.
• Experience in medical billing, patient accounts, or healthcare finance.
• Knowledge of medical billing software and EHR systems.
• Excellent communication and interpersonal skills.
• Attention to detail and strong organizational abilities.
• Ability to handle sensitive information with discretion and professionalism.
• Knowledge of insurance processes, coding, and healthcare regulations.

Responsibilities

• Manage patient accounts by processing payments, billing, and collections.
• Respond to patient inquiries regarding billing statements, insurance claims, and payment options.
• Verify patient insurance coverage and eligibility to facilitate accurate billing.
• Collaborate with insurance companies and healthcare providers to resolve billing issues.
• Maintain confidentiality of patient information in compliance with HIPAA regulations.
• Reconcile accounts and prepare reports on outstanding balances and payment histories.
• Assist with administrative tasks related to patient accounts as needed.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Discretion and professionalism

Customer service mindset

Education

High school diploma or equivalent

Healthcare administration education preferred

Tools

Medical billing software

Electronic Health Records (EHR) systems

Job description

Description

Patient Account Representative

We are seeking a detail-oriented and compassionate Patient Account Representative to join our healthcare team. In this vital role, you will serve as a key point of contact for patients regarding their billing and account inquiries, ensuring a smooth and positive experience while maintaining accurate financial records. If you are organized, customer-focused, and have a strong understanding of healthcare billing processes, we encourage you to apply.

Key Responsibilities:

• Manage patient accounts by processing payments, billing, and collections accurately and efficiently


• Respond to patient inquiries regarding billing statements, insurance claims, and payment options


• Verify patient insurance coverage and eligibility to facilitate accurate billing


• Collaborate with insurance companies and healthcare providers to resolve billing issues


• Maintain confidentiality of patient information in compliance with HIPAA regulations


• Reconcile accounts and prepare reports on outstanding balances and payment histories


• Assist with administrative tasks related to patient accounts as needed

Skills and Qualifications:

• High school diploma or equivalent; additional education in healthcare administration or related field preferred


• Proven experience in medical billing, patient accounts, or healthcare finance


• Strong knowledge of medical billing software and electronic health records systems


• Excellent communication and interpersonal skills


• Attention to detail and strong organizational abilities


• Ability to handle sensitive information with discretion and professionalism


• Knowledge of insurance processes, coding, and healthcare regulations

Join our dedicated team committed to providing exceptional patient care and financial service. We offer a collaborative work environment, opportunities for professional growth, and comprehensive benefits to support your career development.