Patient Accounts Specialist (Temporary)

NC State University; Raleigh (NC); On-site; USD 22,730 - 32,373; Full time

Job summary

A university in North Carolina seeks a Patient Accounts Representative responsible for front-line patient duties, handling calls, assisting patients, and processing billing inquiries. Candidates need a high school diploma and 1-2 years of experience in healthcare or customer service. Strong communication and customer service skills are essential. The role offers a temporary position with a schedule from 8 AM to 5 PM, Monday to Friday, at a pay rate of $20.00 per hour.

Qualifications

• 1-2 years of experience in a healthcare, medical, dental, or customer service setting.
• Experience with patient billing systems and insurance processes preferred.
• Background in dental and medical billing environments strongly preferred.

Responsibilities

• Greet and assist patients and visitors courteously.
• Answer incoming calls and direct inquiries appropriately.
• Respond to billing questions and provide account information.
• Accept and process patient payments, providing receipts.

Skills

Customer service skills

Verbal communication

Organization

Data entry

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

EHR/EMR systems

Job description

A university in North Carolina seeks a Patient Accounts Representative responsible for front-line patient duties, handling calls, assisting patients, and processing billing inquiries. Candidates need a high school diploma and 1-2 years of experience in healthcare or customer service. Strong communication and customer service skills are essential. The role offers a temporary position with a schedule from 8 AM to 5 PM, Monday to Friday, at a pay rate of $20.00 per hour.