Patient Account Specialist - Registration, Billing & Collections

Clay County Hospital; Flora (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical, dental and vision insurance

IMRF retirement pension

Life insurance

Gym reimbursement

Paid time off

Bereavement pay

School visitation leave

Sick pay

FMLA

Extended illness pay

Job summary

Clay County Hospital in Flora, IL is seeking a part-time patient registration specialist to ensure timely and accurate intake and seamless handoffs to clinical departments.

You will interview patients, record demographics and financial information, verify insurance, collect patient portions at the point of service, and handle daily cash balancing, phone inquiries, and other related duties. This role emphasizes excellent customer service and attention to detail within a full benefits package.

Qualifications

• High School Diploma or equivalent is required.
• Associate's degree is preferred.
• Healthcare experience is also preferred with strong skills in computer, Microsoft Office, Google applications, multi-line phones, self-starter, attention to details, and excellent customer service.

Responsibilities

• Conduct timely and accurate patient registration to enable seamless handoff to clinical departments.
• Interview patients and record accurate demographic and financial information.
• Verify insurance eligibility.
• Calculate and collect patient portion at the time of service.
• Assist with collection on patient account payments.
• Balance daily cash.
• Answer telephone calls and perform other duties as assigned.

Skills

Computer

Microsoft Office

Google applications

Multi-line phones

Self-starter

Attention to details

Excellent customer service

Education

High School Diploma or equivalent

Associate's degree preferred

Job description

Clay County Hospital in Flora, IL is seeking a part-time patient registration specialist to ensure timely and accurate intake and seamless handoffs to clinical departments.

You will interview patients, record demographics and financial information, verify insurance, collect patient portions at the point of service, and handle daily cash balancing, phone inquiries, and other related duties. This role emphasizes excellent customer service and attention to detail within a full benefits package.