ED Patient Access Specialist - Registration & Billing

Florida Medical Center; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Bonus potential

Competitive market pay

Job summary

Florida Medical Center is seeking a Registration Clerk to process patient registrations by verifying and updating demographic and financial data across departments. You will greet patients, direct them to the correct units, and educate them on financial responsibilities.

The role requires 1–2 years of relevant experience, excellent customer service, and the ability to work in fast-paced hospital environments.

Qualifications

• Excellent customer service and communication skills.
• High School Diploma or equivalent.
• 1–2 years of relevant experience preferred.
• Ability to discuss and collect patient financial responsibility.
• Ability to work in Emergency Dept, Central Reg, Bedside Reg, etc.
• Ability to work independently, prioritize and multi-task.
• Medical terminology and/or insurance knowledge.
• Bilingual; Spanish-speaking preferred.
• Microsoft Office and/or Medical Systems (Meditech, etc).

Responsibilities

• Process patient registrations by verifying and updating demographic and financial data across departments.
• Greet and direct patients and visitors to appropriate units.
• Educate patients on financial responsibility and potential solutions.
• Obtain signatures and distribute forms (General Consent, Patient Rights, NoPP, etc.).
• Ensure knowledge and use of CMS guidelines including HIPAA, EMTALA, MSP, etc.
• Collaborate with hospital departments and maintain confidentiality.
• Meet performance standards for registration quality and cash collections.

Skills

Customer service

Communication

Multitasking

Spanish-speaking

Microsoft Office

Medical terminology

Insurance knowledge

Education

High School Diploma

Tools

Meditech

Microsoft Office

Job description

Florida Medical Center is seeking a Registration Clerk to process patient registrations by verifying and updating demographic and financial data across departments. You will greet patients, direct them to the correct units, and educate them on financial responsibilities.

The role requires 1–2 years of relevant experience, excellent customer service, and the ability to work in fast-paced hospital environments.