Patient Access Team Lead - Front Office Ops & Coaching

R1 RCM; Austin (TX); Vor Ort; USD 25.000 - 34.000; Vollzeit

Zusammenfassung

R1 RCM Inc. in Austin, TX seeks a Patient Access Team Lead to manage daily workflows, support front-end registration and verification, and coach associates to ensure accurate, timely patient service.

Responsibilities include monitoring productivity, tracking collections, and maintaining compliance with operational standards. This full-time on-site role requires strong communication and leadership skills in a fast-paced healthcare environment.

Qualifikationen

• Experience in Patient Access, registration, insurance verification, or hospital admitting operations.
• Knowledge of inpatient verification workflows and front-end revenue cycle.
• Strong organizational, problem-solving, and time-management skills.
• Ability to coach staff and ensure operational compliance.

Aufgaben

• Review daily and monthly productivity metrics.
• Monitor associate performance.
• Track collection performance to meet monthly goals.
• Provide coaching for underperforming associates.
• Complete leadership tasks daily without reminders.
• Lead by example with punctuality, professionalism, accountability.

Kenntnisse

Patient access

Registration workflows

Documentation standards

Verbal and written communication

Tools

Entri

Compass

EMPI

Jobbeschreibung

R1 RCM Inc. in Austin, TX seeks a Patient Access Team Lead to manage daily workflows, support front-end registration and verification, and coach associates to ensure accurate, timely patient service.

Responsibilities include monitoring productivity, tracking collections, and maintaining compliance with operational standards. This full-time on-site role requires strong communication and leadership skills in a fast-paced healthcare environment.