Patient Access Lead - Night Shift for Hospital Registration

R1 RCM Holdco Inc.; United States; On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Patient Access Team Lead at Ascension Seton Northwest Hospital in the United States.

The role oversees daily workflow, supports front-end registration and verification processes, monitors staff productivity, and ensures compliance with operational and documentation standards. You will provide real-time guidance to associates, coach staff, and drive timely, patient-centered service delivery while maintaining performance metrics and handling multiple workflows in a

Qualifications

• Experience in Patient Access, registration, insurance verification, or hospital admitting operations.
• Working knowledge of inpatient verification workflows, documentation standards, and front-end revenue cycle processes.
• Strong organizational, problem-solving, and time management skills.
• Ability to monitor multiple workflows and prioritize tasks in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to coach staff, reinforce expectations, and support operational compliance.
• Experience with systems such as Entri, Compass, EMPI, or similar patient access applications preferred.

Responsibilities

• Review daily and monthly productivity metrics.
• Monitor associate performance.
• Track collection performance regularly to remain on pace for the monthly goal.
• Provide immediate coaching and follow-up for associates who are not meeting expectations.
• Complete all assigned leadership tasks daily without repeated reminders.
• Lead by example through punctuality, professionalism, accountability, and consistent follow-through.

Skills

Patient Access

front-end registration

insurance verification

organization

communication

Education

Experience in hospital revenue cycle operations

Tools

Entri

Compass

EMPI

Job description

R1 RCM Inc. is seeking a Patient Access Team Lead at Ascension Seton Northwest Hospital in the United States.

The role oversees daily workflow, supports front-end registration and verification processes, monitors staff productivity, and ensures compliance with operational and documentation standards. You will provide real-time guidance to associates, coach staff, and drive timely, patient-centered service delivery while maintaining performance metrics and handling multiple workflows in a