Patient Access Team Lead

R1 RCM, Inc.; Austin (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

R1 RCM Inc. in Austin, TX is seeking a Full-Time Patient Access Associate to support patient intake, registration and billing processes. This role requires attention to detail, confidentiality, and teamwork to ensure smooth patient flow.

The position offers a base hourly pay range of $18.28 to $26.24, with pay determined by role, location, skills, and experience. The team emphasizes high-quality service and collaboration across departments.

Qualifications

• Minimum of 4 years of experience in patient access or related role.
• High School - Equivalent experience will be considered.

Responsibilities

• Ensure team meets production standards, deadlines, and work schedules by monitoring trends and reporting needs.
• Provide superior customer service to patients and resolve issues.
• Maintain confidentiality and data protection in all tasks.
• Complete daily worklists and reports from registration and billing systems.
• Assist in training and development of patient access staff.

Education

High School

Job description

R1 RCM Inc. in Austin, TX is seeking a Full-Time Patient Access Associate to support patient intake, registration and billing processes. This role requires attention to detail, confidentiality, and teamwork to ensure smooth patient flow.

The position offers a base hourly pay range of $18.28 to $26.24, with pay determined by role, location, skills, and experience. The team emphasizes high-quality service and collaboration across departments.