Patient Access Team Lead

RCM Holdco; Austin (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

R1 RCM Inc. in Austin, TX is seeking a patient access team member to support patient registration and billing workflows.

The role emphasizes accurate scheduling, adherence to production standards, and delivering exceptional patient service across shifts that include Sundays through Tuesdays and partial Wednesday coverage. Ideal candidates have a High School diploma or equivalent and at least 4 years of related experience.

Qualifications

• High School diploma or equivalent required.
• Minimum of 4 years of experience in a related role.

Responsibilities

• Work with Team Members to ensure success and development of other Team Members.
• Ensure team meets production standards, deadlines, and schedules by monitoring trends and reporting needs to leadership.
• Provide high-quality customer service to all patients and resolve patient-raised issues.

Education

High School - Equivalent

Job description

R1 RCM Inc. in Austin, TX is seeking a patient access team member to support patient registration and billing workflows.

The role emphasizes accurate scheduling, adherence to production standards, and delivering exceptional patient service across shifts that include Sundays through Tuesdays and partial Wednesday coverage. Ideal candidates have a High School diploma or equivalent and at least 4 years of related experience.