Patient Access Specialist — Evening Shift

R1 RCM, Inc.; Bastrop (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive benefits package

Training provided

Job summary

R1 RCM, Inc. in Bastrop, TX is seeking a Patient Access Representative to be the first touchpoint for patients, delivering fast, compassionate registration and accurate data entry across multiple systems.

You’ll collaborate with care teams, verify insurance, collect co-pays, and provide cost estimates while undergoing training if you have no healthcare background. This full-time, on-site role offers a shift schedule and a competitive benefits package.

Qualifications

• Strong customer service and interpersonal skills.
• Professionalism in a fast-paced environment.
• Ability to multitask and prioritise with attention to detail.
• Comfortable shifting priorities based on patient needs.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.

Responsibilities

• Provide exceptional customer service and assist patients with check-in across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care by minimizing delays in registration and answering questions.
• Build trust with patients during moments of stress or anxiety.
• Navigate insurance plans, enter demographics and medical data, collect co-pays, and provide cost estimates.
• Collaborate with nurses and care teams to ensure smooth patient flow.
• No healthcare background? We will train you.

Skills

Customer service

Communication

Multitask

Attention to detail

Adaptability

Education

High School Diploma or GED

Job description

R1 RCM, Inc. in Bastrop, TX is seeking a Patient Access Representative to be the first touchpoint for patients, delivering fast, compassionate registration and accurate data entry across multiple systems.

You’ll collaborate with care teams, verify insurance, collect co-pays, and provide cost estimates while undergoing training if you have no healthcare background. This full-time, on-site role offers a shift schedule and a competitive benefits package.