Patient Access Supervisor — Registration & Workflow Leader

Pella Regional Health Center; Pella (IA); On-site; USD 45,000 - 60,000; Full time

Job summary

Pella Regional Health Center seeks a Supervisor to lead the Patient Access Team under the Patient Access Manager. Responsibilities include overseeing Pre-Services and Registration, scheduling staff across intake areas, and improving data accuracy in registrations.

The role involves facilitating collaboration with hospital departments, assisting with pre-authorization and patient estimates, and guiding staff to streamline processes across registration workflows.

Qualifications

• Leadership experience in patient access or related teams.
• Ability to audit registration data for accuracy and correct errors.
• Experience coordinating staff schedules for coverage in multiple intake areas.
• Strong communication and feedback skills to staff.

Responsibilities

• Provide leadership and guidance to the Patient Access Team under the direction of the Patient Access Manager.
• Oversee staff scheduling to ensure coverage in multiple intake areas.
• Audit registration data for accuracy and correct errors as applicable.
• Provide feedback to staff on the accuracy of their work.
• Collaborate with all hospital departments to streamline registrations.
• Assist with pre-authorization and estimates for patients.

Job description

Pella Regional Health Center seeks a Supervisor to lead the Patient Access Team under the Patient Access Manager. Responsibilities include overseeing Pre-Services and Registration, scheduling staff across intake areas, and improving data accuracy in registrations.

The role involves facilitating collaboration with hospital departments, assisting with pre-authorization and patient estimates, and guiding staff to streamline processes across registration workflows.