Patient Access Supervisor: Operations & Compliance

capefearvalley; United States; On-site; USD 85,000 - 110,000; Full time

Job summary

Cape Fear Valley Health System is seeking a capable leader for Patient Access Services to supervise daily operations, ensure accurate data reporting, and guide staff development. The role requires coordinating with education coordinators and preceptors to uphold compliance with Joint Commission and CMS standards.

The position emphasizes staffing oversight, performance reporting to leadership, and cross-training across Patient Access areas to handle coverage gaps and process improvements.

Qualifications

• High school diploma required.
• Associate degree in Business or Healthcare Administration preferred.
• CHAA and CAM certifications within one year of employment required.

Responsibilities

• Supervise and coordinate daily operations of patient access areas.
• Provide guidance for quality performance and data integrity.
• Coordinate staff development with education coordinator and preceptors.
• Ensure compliance with Joint Commission, CMS and other standards.

Skills

English proficiency

Medical terminology

Typing 45 wpm

Staff coordination

MS Office

Critical thinking

Customer service

Communication (oral & written)

Education

High school diploma

Associate degree in Business or Healthcare Administration

CHAA certification

CAM certification

Tools

MS Office Suite

Job description

Cape Fear Valley Health System is seeking a capable leader for Patient Access Services to supervise daily operations, ensure accurate data reporting, and guide staff development. The role requires coordinating with education coordinators and preceptors to uphold compliance with Joint Commission and CMS standards.

The position emphasizes staffing oversight, performance reporting to leadership, and cross-training across Patient Access areas to handle coverage gaps and process improvements.