Evenings Patient Access Operations Supervisor

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Cape Fear Valley Medical Center in Fayetteville, NC seeks a Patient Access Manager to supervise daily operations of the emergency department registration area, ensuring data integrity and compliance with Joint Commission and CMS standards.

Responsibilities include staffing, payroll, interviewing candidates, reporting performance, and leading process improvements within patient access. Requires CHAA/CAM within a year and 3 years of hospital Patient Access experience.

Qualifications

• High school diploma required; associate degree preferred.
• CHAA or CAM certification within one year of employment required.

Responsibilities

• Monitors and coordinates daily activities of Patient Access staff.
• Prepares payroll time records and reports.
• Interviews and recommends applicants for employment.
• Presents performance reports to leadership.
• Provides leadership and support to all patient access areas.

Skills

Leadership

Staff coordination

Communication skills

Critical thinking

Multi-tasking

Education

High school diploma

Associate degree in Business or Healthcare Administration

CHAA and CAM Certification within 1 year

Tools

MS Office

Job description

Cape Fear Valley Medical Center in Fayetteville, NC seeks a Patient Access Manager to supervise daily operations of the emergency department registration area, ensuring data integrity and compliance with Joint Commission and CMS standards.

Responsibilities include staffing, payroll, interviewing candidates, reporting performance, and leading process improvements within patient access. Requires CHAA/CAM within a year and 3 years of hospital Patient Access experience.