Patient Access Supervisor - On-Site Leadership & Growth

Ensemble Health Partners; Cincinnati (OH); On-site; USD 47,000 - 59,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Certified certifications

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking a Patient Access Supervisor for an on-site role at Mercy - Anderson Hospital in Cincinnati, OH. You will supervise patient access staff, coordinate registration activities, and drive performance metrics to ensure accurate and efficient patient intake processes.

Responsibilities include staff training, scheduling, and front-end revenue cycle functions, while leveraging AI-enabled tools to optimize workflows.

Qualifications

• Certified Healthcare Access Management (CHAM)
• Certified Revenue Cycle Representative (CRCR)
• High School Diploma or GED
• 2 Year/ Associates Degree or 4 year/ Bachelor's Degree
• 2-3 years supervisory experience in healthcare or business field preferred
• Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
• Familiarity with AI-enabled workflow improvements and team management

Responsibilities

• Coordinates all registration duties with direct and indirect reporting employees.
• Ensures registration and pre-registration duties are completed daily.
• Provides training to staff and monitors daily productivity; reports on department performance.
• Manages staff schedules, time off, and on-call rotations to minimize overtime.
• Oversees upfront collection processes and coaching/corrective actions as needed.
• Participates in facility meetings and supports cross-department collaboration.

Skills

Supervisory experience

Analytical ability

Microsoft Office

AI in teams

Education

2 Year/ Associates Degree

4 year/ Bachelor's Degree

Tools

Microsoft Office

AI management tools

Job description

Ensemble Health Partners is seeking a Patient Access Supervisor for an on-site role at Mercy - Anderson Hospital in Cincinnati, OH. You will supervise patient access staff, coordinate registration activities, and drive performance metrics to ensure accurate and efficient patient intake processes.

Responsibilities include staff training, scheduling, and front-end revenue cycle functions, while leveraging AI-enabled tools to optimize workflows.