Patient Access Supervisor: Lead & Grow in Healthcare Ops

Ensemble Health Partners; Willard (OH); On-site; USD 47,000 - 59,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble Health Partners seeks a Patient Access Supervisor Champion for an on-site role at Mercy - Willard Hospital in Willard, OH. You will coordinate registration activities, coach staff, and drive performance in a value-based revenue cycle environment.

The role emphasizes staff training, scheduling, KPI tracking, and on-call duties, with growth opportunities and comprehensive benefits.

Qualifications

• Requires CHAM and CRCR certifications and a high school diploma or GED.
• Bachelor’s or associate degree preferred with healthcare admin experience.
• Experience leading healthcare front-end teams and strong supervisory abilities.

Responsibilities

• Coordinates registration duties and oversees daily staff training and productivity.
• Tracks department metrics (wait times, throughput, overtime) and reports findings.
• Schedules staff rotations, approvals, and on-call coverage to minimize overtime.
• Oversees upfront collection tracking and coaching to meet goals.
• Provides operational guidance and ensures compliance with policies.

Skills

Decision Making

Courage

Influencing

Coaching

Emotional Intelligence

Inclusive Environment

Education

CHAM certification

CRCR certification

High School Diploma or GED

Tools

Microsoft Office

Job description

Ensemble Health Partners seeks a Patient Access Supervisor Champion for an on-site role at Mercy - Willard Hospital in Willard, OH. You will coordinate registration activities, coach staff, and drive performance in a value-based revenue cycle environment.

The role emphasizes staff training, scheduling, KPI tracking, and on-call duties, with growth opportunities and comprehensive benefits.