Patient Access Supervisor: Onsite Leadership & Growth

Ensemble Health Partners; Defiance (OH); On-site; USD 47,499 - 59,250; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble Health Partners in Defiance, OH, seeks a Patient Access Supervisor to lead and coordinate registration staff at Mercy - Defiance Hospital. This on-site position involves training, performance tracking, and ensuring compliance in patient access services.

Ideal candidates will possess a CHAM or CRCR certification, a high school diploma or GED, and strong experience in supervisory roles within healthcare. Responsibilities also include development and monitoring of processes to ensure excellent customer service experiences.

Qualifications

• 2-3 years of supervisory experience in healthcare or business field preferred.
• Ability to lead/direct others; high degree of analytical ability.
• Knowledge of registration, insurance, scheduling, and/or verification and hospital billing.
• Demonstrated advanced usage of AI in management processes.

Responsibilities

• Coordinates all registration duties with direct and indirect reporting employees.
• Ensures registration and pre-registration duties are completed daily.
• Provides training to staff and monitors daily productivity.
• Responsible for upfront collection process tracking and monitoring.

Skills

Decision Making

Courage

Influencing

Coaching & Developing Others

Emotional Intelligence

Creating an Inclusive Environment

Education

Certified Healthcare Access Management (CHAM)

Certified Revenue Cycle Representative (CRCR)

High School Diploma or GED

2 Year/Associates Degree or 4 Year/Bachelor's Degree

Tools

Microsoft Office

Job description

Ensemble Health Partners in Defiance, OH, seeks a Patient Access Supervisor to lead and coordinate registration staff at Mercy - Defiance Hospital. This on-site position involves training, performance tracking, and ensuring compliance in patient access services.

Ideal candidates will possess a CHAM or CRCR certification, a high school diploma or GED, and strong experience in supervisory roles within healthcare. Responsibilities also include development and monitoring of processes to ensure excellent customer service experiences.