Patient Access Supervisor: Lead Admissions & Experience

R1 RCM, Inc.; Salt Lake City (UT); On-site; USD 55,000 - 73,000; Full time

Job summary

R1 RCM Inc. is seeking a Patient Access Supervisor in Salt Lake City to lead registration, admissions, and patient intake within a fast-paced hospital setting.

You will oversee daily operations, coach staff, and ensure accurate registrations and insurer verification while partnering with hospital leadership to enhance patient satisfaction and revenue cycle performance. The role demands strong leadership, healthcare regulatory knowledge, and the ability to manage multiple priorities in a dynamic

Qualifications

• Experience leading or supervising Patient Access, Registration, Admissions, or ED registration.
• Experience in a hospital, health system, or acute care environment.
• Knowledge of revenue cycle processes including registration and insurance verification.
• Strong leadership, coaching, and team development skills.
• Ability to manage multiple priorities in a fast-paced healthcare setting.
• Excellent communication and customer service skills.
• Bachelor’s degree in Healthcare Administration or related field preferred.

Responsibilities

• Lead and support Patient Access associates across registration, admissions, and patient intake functions.
• Monitor daily operations to ensure timely, accurate patient registration and insurance verification.
• Manage staffing schedules and productivity to meet operational goals and patient volume demands.
• Coach, mentor, and develop team members to achieve individual and departmental performance objectives.
• Analyze operational and quality metrics and implement improvement initiatives.
• Partner with hospital leadership to drive patient satisfaction, operational efficiency, and revenue cycle performance.
• Maintain knowledge of payer, insurance, and regulatory requirements impacting Patient Access operations.
• Conduct performance reviews, deliver feedback, and support employee engagement initiatives.
• Participate in an on-call supervisor rotation to support hospital operations as needed.

Skills

Patient Access Leadership

Registration & Insurance Verification

Hospital Operations

Staff Coaching & Development

Communication & Customer Service

Regulatory Knowledge

Education

Bachelor's degree in Healthcare Administration or related field

Job description

R1 RCM Inc. is seeking a Patient Access Supervisor in Salt Lake City to lead registration, admissions, and patient intake within a fast-paced hospital setting.

You will oversee daily operations, coach staff, and ensure accurate registrations and insurer verification while partnering with hospital leadership to enhance patient satisfaction and revenue cycle performance. The role demands strong leadership, healthcare regulatory knowledge, and the ability to manage multiple priorities in a dynamic