Patient Access Lead - 24/7 Operations & QA

3M HEALTHCARE; Somerset (KY); On-site; USD 45,994 - 59,496; Full time

Job summary

R1 RCM Inc. in the United States is seeking a Patient Access Supervisor to lead staffing, scheduling, and performance in a hospital-based patient access area. The role focuses on optimizing resources, implementing a quality assurance program, and reporting results to leadership.

You will ensure adherence to insurer changes and delegate work to ensure efficient patient access operations. The ideal candidate has experience in patient access within hospitals and more than three years in admissions

Qualifications

• Experience in Patient Access or patient facing roles within a hospital environment.

Responsibilities

• Assesses staffing patterns and schedules to optimize departmental resources and productivity.
• Develops and implements a quality assurance program.
• Tracks and reports quality assurance results to leadership and makes recommendations for improvements.
• Keeps abreast of insurance company changes and updates.
• Delegates and assigns work commensurate with knowledge, skills and experience, and assures the work is performed appropriately.
• Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.

Skills

Patient access

Job description

R1 RCM Inc. in the United States is seeking a Patient Access Supervisor to lead staffing, scheduling, and performance in a hospital-based patient access area. The role focuses on optimizing resources, implementing a quality assurance program, and reporting results to leadership.

You will ensure adherence to insurer changes and delegate work to ensure efficient patient access operations. The ideal candidate has experience in patient access within hospitals and more than three years in admissions