Patient Access Supervisor (Evenings) – Frontline Ops Lead

South Shore Health; Weymouth (MA); On-site; USD 57,000 - 82,000; Full time

Job summary

South Shore Health in Weymouth, MA, seeks a Supervisors Patient Access Senior Patient Registration Officers and Patient Access Coordinators to lead the Patient Access Department. The role covers evening hours and requires overseeing registration services, staffing, coaching, and cross-training to ensure efficient patient flow.

Responsibilities include performance evaluations, hiring decisions, policy interpretation, and collaboration with training.

Qualifications

• Knowledge of hospital information systems.
• Strong interpersonal and communication skills.

Responsibilities

• Manage day-to-day operations for the Patient Access Department.
• Conduct annual performance evaluations.
• Recommends hiring and termination of employees.
• Coach, counsel and take corrective actions; staff to budget.
• Lead staff meetings and ensure cross-training.
• Oversee payroll processes and time-off appeals.
• Ensure adherence to hospital policies and procedures.

Skills

Leadership

Communication

Interpersonal skills

Coaching

Staff development

Cross-training

Policy interpretation

Education

Two years of college

Bachelor's degree preferred

Job description

South Shore Health in Weymouth, MA, seeks a Supervisors Patient Access Senior Patient Registration Officers and Patient Access Coordinators to lead the Patient Access Department. The role covers evening hours and requires overseeing registration services, staffing, coaching, and cross-training to ensure efficient patient flow.

Responsibilities include performance evaluations, hiring decisions, policy interpretation, and collaboration with training.