Evening Patient Access Coordinator - ER Support (20 hrs)

South Shore Health; Weymouth (MA); On-site; USD 27,620 - 37,167; Part time

Job summary

South Shore Health in Weymouth is seeking a Patient Access representative for the SSH Patient Access department. This part-time role (20 hours/week) requires exceptional customer service skills, as you will be the initial contact for patients and ensure their needs are met accurately.

The ideal candidate will have at least one year of admitting experience, strong communication skills, and a high school diploma or some college experience. Evening shifts include weekends and holiday rotation.

Qualifications

• Minimum one year of admitting experience to become proficient.
• Strong telephone and interpersonal communication skills.
• Computer experience required.

Responsibilities

• Act as the initial point of contact for patients entering the Health System.
• Ensure patients are identified, registered, and scheduled accurately.
• Manage bed placement activities and prioritize patient location of care.

Skills

Exceptional customer service skills

Interpersonal communication skills

Problem solving and critical thinking

Knowledge of medical insurance

Education

High school diploma preferred

Two years of college preferred

Tools

Department computer programs

Job description

South Shore Health in Weymouth is seeking a Patient Access representative for the SSH Patient Access department. This part-time role (20 hours/week) requires exceptional customer service skills, as you will be the initial contact for patients and ensure their needs are met accurately.

The ideal candidate will have at least one year of admitting experience, strong communication skills, and a high school diploma or some college experience. Evening shifts include weekends and holiday rotation.