Frontline Patient Access Supervisor - Evening Shift

South Shore Health System; Weymouth, Northern (MA, KY); Hybrid; USD 57,000 - 82,000; Full time

Job summary

South Shore Health System is seeking a Supervisor, Frontline - Patient Access in Weymouth, MA. This role oversees daily operations, supports a team in patient registrations, and ensures adherence to hospital policies.

The candidate will manage HR processes and staff development while maintaining a culture of safety. The position requires experience in Patient Registration, knowledge of hospital information systems, and strong communication and interpersonal skills.

Qualifications

• Two (2) years of college preferred; Bachelor’s degree preferred.
• Minimum of five (5) years of progressively responsible experience preferred.
• Three to five (3-5) years of Patient Registration experience preferred.
• Knowledge of the hospital's information system.
• Good Interpersonal skills.
• Strong communication skills.

Responsibilities

• Oversee day-to-day operations for the Patient Access Department.
• Supervise frontline staff and coordinate patient registrations.
• Manage HR processes including hiring, termination, and evaluations.
• Develop staff through onboarding, coaching, and training alignment.
• Ensure safety culture and adherence to hospital policies and procedures.
• Utilize department computer programs and payroll APIs for daily tasks.

Skills

Leadership

Communication skills

Interpersonal skills

Education

Two years of college

Bachelor's degree

Tools

Payroll system API

Hospital information system

Job description

South Shore Health System is seeking a Supervisor, Frontline - Patient Access in Weymouth, MA. This role oversees daily operations, supports a team in patient registrations, and ensures adherence to hospital policies.

The candidate will manage HR processes and staff development while maintaining a culture of safety. The position requires experience in Patient Registration, knowledge of hospital information systems, and strong communication and interpersonal skills.