Patient Access Supervisor – Day Shift

10 John C. Lincoln Medical Center; United States; On-site; USD 52,000 - 76,000; Full time

Job summary

HonorHealth in Phoenix, AZ seeks a Supervisor – Registration Admitting to oversee daily department operations, staff scheduling, and quality of service in registration and admitting. This role leads hiring, training, and performance reviews, ensures HIPAA compliance, and coordinates with physician offices and hospital staff to maintain accurate patient flow.

The ideal candidate has 2+ years in healthcare customer service with supervisory experience; associates degree or equivalent; bachelor’s

Qualifications

• Associates degree or equivalent in Patient Access; Bachelor's preferred.
• Minimum 2 years customer service in healthcare; 1 year in supervisory role; 4 years healthcare supervisory experience preferred.

Responsibilities

• Supervises daily staff performance and staffing levels.
• Assist in hiring, training and personnel development.
• Lead staff huddles and meetings to ensure open communication.
• Complete daily, weekly and monthly reports and queues.
• Ensure adherence to policies, HIPAA, and regulatory requirements.
• Coordinate with other departments and physician offices as needed.

Skills

Staff supervision

Hiring & training

Customer service

Communication

Education

Associates degree or equivalent

Bachelor's degree preferred

Job description

HonorHealth in Phoenix, AZ seeks a Supervisor – Registration Admitting to oversee daily department operations, staff scheduling, and quality of service in registration and admitting. This role leads hiring, training, and performance reviews, ensures HIPAA compliance, and coordinates with physician offices and hospital staff to maintain accurate patient flow.

The ideal candidate has 2+ years in healthcare customer service with supervisory experience; associates degree or equivalent; bachelor’s