Admissions Services Lead - Patient Access & Operations

HonorHealth; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

HonorHealth in Phoenix, AZ seeks an Operations Lead for Patient Services to oversee registration staff, manage schedules, and ensure compliance with healthcare regulations. The ideal candidate has at least 2 years of registration or counseling experience and a strong focus on customer service. You will be responsible for training, reporting, and enhancing patient access processes within the department.

Join a leading nonprofit healthcare system dedicated to caring for the community and grow your career with us.

Qualifications

• Minimum 2 years in registration, financial counseling or patient account collections with focus on customer service.
• Experience in healthcare or hospital registration preferred.

Responsibilities

• Oversee shift responsibilities of registration staff.
• Prepare department schedule and modify as needed.
• Assist with training of department employees.

Skills

Customer service

Patient account collections

Regulatory knowledge (HIPAA)

Education

High School Diploma or GED

Associates in related healthcare field

Job description

HonorHealth in Phoenix, AZ seeks an Operations Lead for Patient Services to oversee registration staff, manage schedules, and ensure compliance with healthcare regulations. The ideal candidate has at least 2 years of registration or counseling experience and a strong focus on customer service. You will be responsible for training, reporting, and enhancing patient access processes within the department.

Join a leading nonprofit healthcare system dedicated to caring for the community and grow your career with us.