Patient Access Specialist: Welcoming & Scheduling

Steamboat Orthopaedic & Spine Institute; Steamboat Springs (CO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Steamboat Orthopaedic & Spine Institute is seeking a Patient Access Representative to be the first point of contact for patients, handling intake, scheduling, and insurance verification. You will help ensure a welcoming, organized experience in a fast-paced clinic.

Ideal candidates have healthcare office experience, strong communication, and a commitment to confidentiality as you support clinicians and administrative staff in delivering quality patient care.

Qualifications

• Healthcare or medical office experience preferred.
• Strong customer service skills.
• Familiar with insurance verification and billing basics.
• Comfort with scheduling and managing patient information.
• Ability to handle confidential information professionally.

Responsibilities

• Greet patients and assist callers with inquiries.
• Collect and verify patient demographics and insurance details.
• Schedule appointments and coordinate with medical staff.
• Explain billing procedures and collect co-payments when applicable.
• Maintain confidentiality of patient records per privacy regulations.
• Support data entry and update electronic health records.

Skills

Customer service

Medical terminology

Insurance verification

Appointment scheduling

Data entry

Confidentiality

Tools

Electronic Health Records (EHR)

Job description

Steamboat Orthopaedic & Spine Institute is seeking a Patient Access Representative to be the first point of contact for patients, handling intake, scheduling, and insurance verification. You will help ensure a welcoming, organized experience in a fast-paced clinic.

Ideal candidates have healthcare office experience, strong communication, and a commitment to confidentiality as you support clinicians and administrative staff in delivering quality patient care.