Patient-Focused Front Desk Receptionist

Steamboat Orthopaedic & Spine Institute; Steamboat Springs (CO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Steamboat Orthopaedic & Spine Institute is seeking a friendly Front Desk Receptionist to be the first point of contact for patients and visitors. You will deliver exceptional customer service in a busy medical office, manage check-ins, and support the front desk with administrative tasks.

The role requires strong communication, attention to detail, and the ability to multitask while maintaining professionalism in a fast-paced environment.

Qualifications

• Proven ability to provide excellent customer service in a fast-paced environment.
• Excellent verbal and written communication skills.
• Office experience demonstrating organizational skills and attention to detail.
• Proficient in using phone systems and office equipment.
• Ability to handle sensitive information discreetly while maintaining professionalism.
• Familiarity with medical office is a plus.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Collect and verify patient demographics and insurance details.
• Schedule appointments and manage the front desk calendar.
• Provide administrative support and handle inquiries or escalation.
• Maintain a clean, organized reception area.

Skills

Customer service

Communication

Office experience

Phone systems

Data privacy

Medical office

Job description

Steamboat Orthopaedic & Spine Institute is seeking a friendly Front Desk Receptionist to be the first point of contact for patients and visitors. You will deliver exceptional customer service in a busy medical office, manage check-ins, and support the front desk with administrative tasks.

The role requires strong communication, attention to detail, and the ability to multitask while maintaining professionalism in a fast-paced environment.