Patient Access Specialist: Insurance & Scheduling

Resurgens Orthopaedics; Golden (CO); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Healthcare options

Dental & Vision Insurance

401(k) with employer contributions

HSA/FSA, disability, life and AD&D, &c

Employee Assistance Program (EAP)

Generous Paid Time Off

Job summary

Panorama Orthopedics & Spine Center is seeking a Patient Access Representative to greet patients, verify demographics and insurance, and schedule appointments. You will manage pre-visit instructions, assist patients with explanations of financial responsibilities, and work with care teams to ensure accurate data flow for billing and insurance purposes.

The role emphasizes HIPAA compliance, high-quality patient interactions, and collaboration with clinical and administrative staff to deliver a

Qualifications

• Certification in Patient Access (e.g., CHAA) preferred but not required.
• Previous healthcare setting experience preferred.
• Experience with EHR and scheduling software is an advantage.

Responsibilities

• Greet patients and verify personal, financial, and insurance information for accuracy.
• Input demographic and insurance details into the EHR.
• Verify insurance coverage and eligibility before appointments.
• Obtain prior authorization for procedures as required by providers.
• Schedule patient appointments based on physician availability and patient needs.
• Inform patients about co-pays, deductibles, and insurance benefits.

Skills

Communication

Attention to detail

Problem solving

Time management

Confidentiality

Technical skills

Education

CHAA certification (preferred)

Tools

EHR systems

Scheduling software

Microsoft Office

Job description

Panorama Orthopedics & Spine Center is seeking a Patient Access Representative to greet patients, verify demographics and insurance, and schedule appointments. You will manage pre-visit instructions, assist patients with explanations of financial responsibilities, and work with care teams to ensure accurate data flow for billing and insurance purposes.

The role emphasizes HIPAA compliance, high-quality patient interactions, and collaboration with clinical and administrative staff to deliver a