Patient Access Specialist: Welcoming Front Desk Pro

Talentify; Shirley (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

CityMD is seeking a Patient Service Representative in New York to warmly welcome patients, register them and coordinate with the care team to ensure timely turnaround. You will respond to questions with urgency and kindness and handle all registration paperwork.

Requirements include a High School Diploma or GED, excellent verbal and written communication, experience in a high-volume service environment, and a team attitude. Bilingual skills are welcome depending on site.

Qualifications

• High School Diploma or GED or equivalent.
• Excellent verbal, written, and interpersonal communication skills.
• Experience in a high-volume/high-intensity service environment preferred.
• Bilingual language skills required or preferred based on site location.
• Detail-oriented and a team player.

Responsibilities

• Greet and welcome patients.
• Register patients and coordinate with the team for timely turnaround.
• Answer patient questions with urgency and kindness.
• Handle all paperwork related to patient registration and insurance.

Skills

Customer service

Communication skills

Team player

Typing speed 55 wpm

Multitasking

Education

High School Diploma or GED

Tools

Computer proficiency

Job description

CityMD is seeking a Patient Service Representative in New York to warmly welcome patients, register them and coordinate with the care team to ensure timely turnaround. You will respond to questions with urgency and kindness and handle all registration paperwork.

Requirements include a High School Diploma or GED, excellent verbal and written communication, experience in a high-volume service environment, and a team attitude. Bilingual skills are welcome depending on site.