Patient Access Specialist — Welcoming & Efficient Care

LCMC Health; New Orleans (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

LCMC Health is seeking a Patient Access Associate for West Jefferson Medical Center in the New Orleans area. You will greet patients and visitors, assist with scheduling, and guide the registration and check-in process to ensure accuracy, confidentiality, and compassionate care.

You will verify insurance and demographics, scan necessary documents, and clearly explain financial responsibilities while collecting payments when appropriate.

Qualifications

• Customer-focused approach in healthcare settings.
• Confidential handling of information.
• Ability to manage front-desk tasks with professionalism.

Responsibilities

• Greet patients and visitors in person and by phone.
• Schedule appointments and manage check-in processes.
• Register patients and verify insurance and demographic information.
• Scan and maintain required documentation.
• Explain financial responsibilities and collect payments when appropriate.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma/GED or 2 years experience

Job description

LCMC Health is seeking a Patient Access Associate for West Jefferson Medical Center in the New Orleans area. You will greet patients and visitors, assist with scheduling, and guide the registration and check-in process to ensure accuracy, confidentiality, and compassionate care.

You will verify insurance and demographics, scan necessary documents, and clearly explain financial responsibilities while collecting payments when appropriate.