Patient Access Specialist: Friendly Front Desk

LCMC Health; New Orleans (LA); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

LCMC Health in New Orleans is seeking a Patient Access Associate to greet patients, schedule visits, check in, and ensure accurate, secure patient information. You'll collaborate with providers and clinic staff to keep the day running smoothly in a caring, growth-focused healthcare environment.

This role emphasizes empathetic service, clear communication, and handling insurance verification, registration, and payments when appropriate, in a fast-paced clinic.

Qualifikationen

• High School Diploma or GED or equivalent, or 2 years of experience.
• Excellent customer service and communication abilities.
• Ability to work in a fast-paced clinic environment.

Aufgaben

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographics.
• Scan documents and verify coverage.
• Explain financial responsibility and collect payments when appropriate.

Kenntnisse

Customer service

Communication

Empathy

Professionalism

Attention to detail

Ausbildung

High School Diploma or GED

Jobbeschreibung

LCMC Health in New Orleans is seeking a Patient Access Associate to greet patients, schedule visits, check in, and ensure accurate, secure patient information. You'll collaborate with providers and clinic staff to keep the day running smoothly in a caring, growth-focused healthcare environment.

This role emphasizes empathetic service, clear communication, and handling insurance verification, registration, and payments when appropriate, in a fast-paced clinic.