Patient Access Concierge — Welcoming, Efficient Scheduling

LCMC Health; New Orleans (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

LCMC Health in New Orleans is seeking a Patient Access Associate to welcome patients and visitors and to manage scheduling, registration, and check-in processes. You will verify insurance information and explain financial responsibilities, ensuring accuracy and confidentiality in a fast-paced hospital setting.

Ideal candidates have strong customer service skills, empathy, and attention to detail. This on-site role supports clinical and administrative teams to keep operations running smoothly and

Qualifications

• High School Diploma or GED (or equivalent experience).
• Experience in a fast-paced healthcare environment is a plus.
• Strong customer service and communication skills required.

Responsibilities

• Greet patients and visitors in person and by phone.
• Schedule appointments and manage check-in processes.
• Register patients and verify insurance and demographic information.
• Explain financial responsibilities and collect payments when appropriate.
• Scan and maintain required documentation.

Skills

Customer service

Communication

Empathy

Attention to detail

Education

High School Diploma or GED

Job description

LCMC Health in New Orleans is seeking a Patient Access Associate to welcome patients and visitors and to manage scheduling, registration, and check-in processes. You will verify insurance information and explain financial responsibilities, ensuring accuracy and confidentiality in a fast-paced hospital setting.

Ideal candidates have strong customer service skills, empathy, and attention to detail. This on-site role supports clinical and administrative teams to keep operations running smoothly and