Patient Access Associate: Front Desk with Heart

LCMC Health; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

LCMC Health seeks a Patient Access Associate to warmly greet patients, schedule and check in visits, and register patients with accurate demographics. You will verify insurance, scan documents, and confirm coverage while handling payments when required, in a patient-centered clinic environment.

Ideal candidates bring strong customer service, clear communication, empathy, and meticulous attention to detail to support a fast-paced healthcare setting in New Orleans.

Qualifications

• Strong customer service and communication skills.
• Empathy, professionalism, and attention to detail.
• Comfort working in a fast-paced clinic.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographics.
• Scan documents and verify coverage.
• Explain financial responsibility and collect payments when appropriate.

Skills

Customer service

Communication

Empathy

Attention to detail

Fast-paced environment

Education

High School Diploma/GED or 2 years work experience

Job description

LCMC Health seeks a Patient Access Associate to warmly greet patients, schedule and check in visits, and register patients with accurate demographics. You will verify insurance, scan documents, and confirm coverage while handling payments when required, in a patient-centered clinic environment.

Ideal candidates bring strong customer service, clear communication, empathy, and meticulous attention to detail to support a fast-paced healthcare setting in New Orleans.