Patient Access Specialist — Caring Front Desk Support

LCMC Health; Kenner (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

LCMC Health seeks a Patient Access Associate to welcome patients, schedule visits, and manage check-ins with accuracy and courtesy. You will register patients, verify demographics and insurance, scan documents, and explain financial responsibilities to ensure smooth clinic operations.

In a fast-paced East Jefferson General Hospital setting, you’ll support patients and providers, maintaining privacy and accuracy while delivering compassionate service that reflects our community-focused care ethos.

Qualifications

• High School Diploma or GED or equivalent experience.
• Strong customer service and communication skills.
• Empathy and professionalism with attention to detail.
• Ability to work in a fast-paced clinic.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographics.
• Scan documents and verify coverage.
• Explain financial responsibility and collect payments when appropriate.

Skills

Customer service

Communication

Empathy

Attention to detail

Fast-paced environment

Education

High School Diploma or GED

Job description

LCMC Health seeks a Patient Access Associate to welcome patients, schedule visits, and manage check-ins with accuracy and courtesy. You will register patients, verify demographics and insurance, scan documents, and explain financial responsibilities to ensure smooth clinic operations.

In a fast-paced East Jefferson General Hospital setting, you’ll support patients and providers, maintaining privacy and accuracy while delivering compassionate service that reflects our community-focused care ethos.