Patient Access Specialist — Welcoming Care & Scheduling

Quincy Medical Group; Barry (IL); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Mental health benefit

401(k) match

Tuition reimbursement

Volunteer time off

Parental leave

Job summary

Quincy Medical Group in Barry, Illinois, is seeking a Patient Access Representative who welcomes patients, assists with check-in/out, and coordinates appointments. You will enter patient demographics and verify insurance while supporting daily clinic operations in a fast-paced healthcare setting.

The role emphasizes strong communication, computer skills, and the ability to handle multiple tasks with professionalism and privacy.

Qualifications

• High school diploma or GED required.
• Strong communication and customer service skills.
• Strong attention to detail and ability to accurately enter and maintain patient information.
• Comfort using computers and learning scheduling and electronic medical record systems.
• Ability to manage multiple priorities while maintaining a friendly and professional approach.

Responsibilities

• Welcome patients and assist with check-in and check-out.
• Schedule, reschedule, and coordinate patient appointments.
• Accurately enter and update patient demographic, insurance, and registration information.
• Verify insurance information and collect required payments when applicable.
• Answer incoming calls, assist patients with questions, and route messages to the appropriate team member.
• Maintain accurate patient records and complete registration and scheduling tasks within the electronic medical record.
• Communicate with providers, clinical staff, and other departments to help coordinate patient needs.
• Protect patient privacy and maintain confidentiality throughout all interactions.
• Support daily clinic operations and provide a positive, helpful experience for patients and families.

Skills

Communication

Customer service

Attention to detail

Computer literacy

Multitasking

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR) systems

Scheduling software

Job description

Quincy Medical Group in Barry, Illinois, is seeking a Patient Access Representative who welcomes patients, assists with check-in/out, and coordinates appointments. You will enter patient demographics and verify insurance while supporting daily clinic operations in a fast-paced healthcare setting.

The role emphasizes strong communication, computer skills, and the ability to handle multiple tasks with professionalism and privacy.