Patient Access & Scheduling Specialist

Quincy Physician Administrative Services Inc; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Mental health benefit

Life and disability insurance

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave & adoption benefits

Job summary

Quincy Medical Group in Barry, Illinois is seeking a Patient Access Representative to serve as the first point of contact for patients, welcoming them warmly and ensuring smooth check-in for appointments. The role emphasizes accuracy in data entry and compassionate patient service in a fast-paced clinical environment.

You will schedule and reschedule visits, verify eligibility, enter demographics, and maintain records in the electronic medical record system, while upholding patient

Qualifications

• High school diploma or GED required.
• Experience in customer service, reception, or healthcare preferred.
• Strong communication and customer service skills.
• Attention to detail and accurate data entry.
• Comfort with computers and scheduling/EMR systems.

Responsibilities

• Welcome patients and assist with check-in and check-out.
• Schedule, reschedule, and coordinate patient appointments.
• Enter and update patient demographic, insurance, and registration data.
• Verify insurance information and collect payments when applicable.
• Answer calls, assist patients with questions, and route messages.
• Maintain patient records and scheduling in the EMR.
• Communicate with providers and staff to coordinate care.
• Protect patient privacy and confidentiality.
• Support daily clinic operations and foster a helpful patient experience.

Skills

Communication skills

Customer service

Attention to detail

Multitasking

Education

High school diploma or GED

Tools

EMR systems

Scheduling software

Job description

Quincy Medical Group in Barry, Illinois is seeking a Patient Access Representative to serve as the first point of contact for patients, welcoming them warmly and ensuring smooth check-in for appointments. The role emphasizes accuracy in data entry and compassionate patient service in a fast-paced clinical environment.

You will schedule and reschedule visits, verify eligibility, enter demographics, and maintain records in the electronic medical record system, while upholding patient