Patient Access & Scheduling Specialist

Quincy Physician Administrative Services Inc; United States; On-site; USD 21,000 - 32,000; Part time

Benefits offered by this job

Medical/dental/vision benefits

Tuition reimbursement

401(k) match

Mental health benefit

Job summary

Quincy Medical Group is seeking a Patient Access Representative to warmly greet patients, verify demographics and insurance, schedule appointments, and manage front‑office needs with accuracy. This role is ideal for someone who communicates well, enjoys helping others, and is dependable, with healthcare experience helpful but not required.

As a patient‑facing team member in a fast‑paced environment, you will balance multiple tasks, answer calls, collect payments within guidelines, and protect

Qualifications

• High school diploma or GED required.
• Healthcare experience preferred but not required.
• Strong communication and customer service skills.
• Comfort using computers and ability to learn EMR scheduling and registration systems.
• Strong attention to detail and ability to accurately enter and verify information.
• Ability to stay organized and adjust priorities in a busy environment.
• Dependable and able to work the evening and weekend hours required by the position.

Responsibilities

• Welcome patients and visitors and provide friendly, professional assistance throughout the check-in and registration process.
• Verify and update patient demographics, insurance information, and other required information accurately.
• Schedule and manage patient appointments while helping patients understand next steps and appointment details.
• Answer incoming calls, respond to questions, and direct patients to the appropriate department or resource.
• Collect applicable payments and provide information regarding patient financial responsibilities within established guidelines.
• Maintain accurate information within the electronic medical record and protect patient privacy and confidentiality.
• Communicate with providers, clinical staff, and other departments to support efficient patient flow and resolve scheduling or registration needs.
• Balance multiple priorities while maintaining accuracy, professionalism, and a positive patient experience.
• Perform other duties as assigned to support department operations.

Skills

Communication skills

Customer service

Computer literacy

EMR systems

Attention to detail

Organizational skills

Evening/weekend availability

Education

High school diploma or GED

Job description

Quincy Medical Group is seeking a Patient Access Representative to warmly greet patients, verify demographics and insurance, schedule appointments, and manage front‑office needs with accuracy. This role is ideal for someone who communicates well, enjoys helping others, and is dependable, with healthcare experience helpful but not required.

As a patient‑facing team member in a fast‑paced environment, you will balance multiple tasks, answer calls, collect payments within guidelines, and protect