Patient Access Specialist — Welcome, Schedule & Coordinate Care

Quincy Medical Group; Barry (IL); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Mental health benefit

401(k) match

Tuition reimbursement

Volunteer time off

Parental leave

Adoption & surrogacy benefit

Life and disability insurance

Job summary

Quincy Medical Group in Barry, Illinois, is seeking a Patient Access Representative who will be among the first points of contact for patients. You will welcome visitors, check them in, and help schedule and reschedule appointments in a fast-paced clinic.

This role emphasizes accuracy in entering demographics and insurance data, coordinating with providers, and protecting patient privacy. Strong customer service and computer skills are essential, with training provided for EMR systems and

Qualifications

• High school diploma or GED is required.
• Previous customer service, reception, scheduling, or healthcare experience preferred.
• Strong communication and customer service skills.
• Strong attention to detail and ability to accurately enter and maintain patient information.
• Comfort using computers and learning scheduling and electronic medical record systems.
• Ability to manage multiple priorities while maintaining a friendly and professional approach.

Responsibilities

• Welcome patients and assist with check-in and check-out.
• Schedule, reschedule, and coordinate patient appointments.
• Enter and update patient demographics, insurance, and registration information.
• Verify insurance information and collect required payments when applicable.
• Answer incoming calls, assist patients with questions, and route messages to the appropriate team member.
• Maintain accurate patient records and complete registration and scheduling tasks within the electronic medical record.
• Communicate with providers, clinical staff, and other departments to help coordinate patient needs.
• Protect patient privacy and maintain confidentiality throughout all interactions.
• Support daily clinic operations and provide a positive, helpful experience for patients and families.

Skills

Customer service

Communication

Attention to detail

Computers

Multitasking

EMR scheduling systems

Healthcare experience

Education

High school diploma or GED

Tools

EMR systems

Job description

Quincy Medical Group in Barry, Illinois, is seeking a Patient Access Representative who will be among the first points of contact for patients. You will welcome visitors, check them in, and help schedule and reschedule appointments in a fast-paced clinic.

This role emphasizes accuracy in entering demographics and insurance data, coordinating with providers, and protecting patient privacy. Strong customer service and computer skills are essential, with training provided for EMR systems and