Patient Access Specialist – Friendly Front Desk Experience

Quincy Medical Group; Quincy (IL); On-site; USD 21,000 - 32,000; Part time

Benefits offered by this job

Medical, dental, vision benefits

401(k) match

Tuition reimbursement

Mental health support

Community involvement

Job summary

Quincy Medical Group is seeking a Part-time Patient Access Representative in Quincy, IL. You will welcome patients, assist with check-in, verify demographics and insurance, and schedule appointments while explaining next steps and costs.

The role requires comfort with EMR systems and strong communication to ensure a smooth patient experience. Evening and weekend availability is required in a fast-paced healthcare setting.

Qualifications

• High school diploma or GED required.
• Experience in customer service or healthcare preferred but not required.
• Strong communication and attention to detail.
• Comfort with learning new software and entering patient data.

Responsibilities

• Greet patients and guests and assist with check-in/registration.
• Verify and update patient demographics and insurance.
• Schedule and manage patient appointments and explain next steps.
• Answer calls and direct patients to the appropriate department.
• Collect payments and explain financial responsibilities.
• Maintain accurate information in the EMR and protect privacy.
• Coordinate with providers and staff to support patient flow.
• Balance priorities in a fast-paced environment.

Skills

Communication

Customer service

Attention to detail

Dependable

Education

High school diploma or GED

Tools

EMR systems

Job description

Quincy Medical Group is seeking a Part-time Patient Access Representative in Quincy, IL. You will welcome patients, assist with check-in, verify demographics and insurance, and schedule appointments while explaining next steps and costs.

The role requires comfort with EMR systems and strong communication to ensure a smooth patient experience. Evening and weekend availability is required in a fast-paced healthcare setting.