Patient Access Specialist — Registration, Insurance & Billing

OSF HealthCare; Normal (IL); Hybrid; USD 26,000 - 30,000; Full time

Job summary

OSF HealthCare in Normal, IL seeks a Patient Access Associate to ensure each registered patient has a complete OSF medical record, including demographics, insurance, and responsible guarantor, while maintaining registration accuracy.

You will provide excellent patient service over the phone or in person, explain financial responsibilities, and navigate multi-payer scenarios to help patients understand the services they receive.

Job description

OSF HealthCare in Normal, IL seeks a Patient Access Associate to ensure each registered patient has a complete OSF medical record, including demographics, insurance, and responsible guarantor, while maintaining registration accuracy.

You will provide excellent patient service over the phone or in person, explain financial responsibilities, and navigate multi-payer scenarios to help patients understand the services they receive.