Patient Access Specialist — Front Desk & Care Experience

r1rcm; Indianapolis (IN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Patient Access Representative at Ascension St. Vincent Hospital for a front-line healthcare customer service role.

You will be the first point of contact, helping patients with check-in and providing accurate information to ensure access to care. You’ll work across multiple systems in a fast-paced environment, collaborating with care teams to minimize delays, collect demographics, confirm insurance coverage, and discuss cost estimates while delivering compassionate

Qualifications

• High school diploma or GED required.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Experience in patient access, registration, or insurance verification is a plus.
• Pass background check and drug test.

Responsibilities

• Register patients efficiently across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care by minimizing registration delays.
• Collaborate with nurses, physicians, and care teams.
• Provide cost estimates and collect co-pays when applicable.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative at Ascension St. Vincent Hospital for a front-line healthcare customer service role.

You will be the first point of contact, helping patients with check-in and providing accurate information to ensure access to care. You’ll work across multiple systems in a fast-paced environment, collaborating with care teams to minimize delays, collect demographics, confirm insurance coverage, and discuss cost estimates while delivering compassionate