Patient Access Specialist: Smooth Check-In & Care

Partner's Healthcare; Dover (NH); On-site; USD 25,000 - 34,000; Part time

Job summary

Mass General Brigham's Wentworth-Douglass Hospital is seeking a part-time Admitting Clerk for a 32-hour weekly day shift to deliver excellent patient access. You will greet patients, collect demographics and insurance data, and enter information into hospital systems.

Responsibilities include verifying coverage, explaining policies, scheduling appointments, processing payments, and obtaining pre-authorizations as needed, while escalating complex issues to senior staff.

Qualifications

• High School Diploma or equivalent required.
• Experience in admitting, scheduling, registration or insurance verification 1-2 years preferred.

Responsibilities

• Greet patients in a professional and friendly manner.
• Collect and verify patient demographics and insurance information, and enter into systems.
• Schedule appointments and confirm patient information.
• Explain insurance and billing policies/procedures to patients.
• Process payments and provide receipts.
• Obtain pre-authorization for procedures as needed.
• Handle patient questions and escalate complex issues to senior staff or manager.

Skills

Medical terminology

Insurance verification

Multitasking

Communication

Computer skills

Education

High school diploma or equivalent

Job description

Mass General Brigham's Wentworth-Douglass Hospital is seeking a part-time Admitting Clerk for a 32-hour weekly day shift to deliver excellent patient access. You will greet patients, collect demographics and insurance data, and enter information into hospital systems.

Responsibilities include verifying coverage, explaining policies, scheduling appointments, processing payments, and obtaining pre-authorizations as needed, while escalating complex issues to senior staff.