Patient Admissions Navigator (Evening Shift)

Mass General Brigham - Salem Hospital; Salem (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Mass General Brigham's North Shore Medical Center, Inc. seeks an Admissions Clerk to arrange for the efficient and orderly admission of inpatients and individuals undergoing hospital-based outpatient testing or procedures.

You will collect patient information, ensure awareness of hospital policies, interview patients or representatives, enter data into the computer system, distribute information to ancillary departments, and participate in CQI activities.

Qualifications

• Ability to read, write and speak English required.
• Effective interpersonal skills.
• Analytical ability for numbers and situations.
• Typing 40 wpm.
• Familiarity with medical billing; managed care and other medical insurance.
• Previous office experience or training with exposure to keyboard, computer and other office equipment required, preferably in a medical setting.
• Previous experience or training in customer service required.
• Associate Degree in business or related field preferred.

Responsibilities

• Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures.
• Ensures that the patient information is collected and that patients are aware of hospital policies and procedures.
• Interviews incoming patient or representatives and enters information required for admission into computer database.
• Distributes appropriate information to ancillary departments.
• Participates in performance improvement and CQI activities

Skills

Interpersonal skills

Typing 40 wpm

Customer service

Office experience

Medical billing knowledge

Data entry

Education

Associate Degree in business or related field

Tools

Keyboard

Computer literacy

Job description

Mass General Brigham's North Shore Medical Center, Inc. seeks an Admissions Clerk to arrange for the efficient and orderly admission of inpatients and individuals undergoing hospital-based outpatient testing or procedures.

You will collect patient information, ensure awareness of hospital policies, interview patients or representatives, enter data into the computer system, distribute information to ancillary departments, and participate in CQI activities.