Patient Access Specialist: Seamless Registration & Billing

CommonSpirit Health; Phoenix (AZ); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

CommonSpirit Health is seeking a Specialist Patient Access to be the first point of contact, guiding patients through registration, scheduling, and financial counseling. You will verify eligibility, collect demographics, and support a seamless flow into care with empathy and accuracy.

You will work with our team to ensure data integrity, handle insurance verifications, and help patients understand financial responsibilities while maintaining compliance with policies.

Qualifications

• High School Graduate or GED required.
• 1 year of customer service experience in a healthcare setting.
• Associates degree in a health-related field preferred.

Responsabilités

• Registration duties and scheduling in the EMR; manage referrals; complete pre-registration for accounts 5 days before the service date when possible.
• Verify insurance eligibility/benefits and co-pays; enter primary/secondary insurances in IDX; refer uninsured patients to financial counselors.
• Obtain accurate patient demographics during registration and scheduling with correct spelling and punctuation.
• Obtain authorization/pre-certification from physician/insurance; follow up on missing authorizations; notify patient of financial responsibility if not obtained within 48 hours prior to service; identify outstanding balances and set up payment plans.

Connaissances

Customer service

Healthcare experience

Formation

Associates degree in health-related field

Description du poste

CommonSpirit Health is seeking a Specialist Patient Access to be the first point of contact, guiding patients through registration, scheduling, and financial counseling. You will verify eligibility, collect demographics, and support a seamless flow into care with empathy and accuracy.

You will work with our team to ensure data integrity, handle insurance verifications, and help patients understand financial responsibilities while maintaining compliance with policies.