Patient Access & Financial Clearance Specialist

CommonSpirit Health; Sacramento (CA); On-site; USD 26,000 - 34,000; Full time

Job summary

CommonSpirit Health is seeking a Patient Registration Representative in Sacramento to ensure a positive patient experience during registration and financial clearance. You will verify insurance, counsel on financial liability, and capture accurate demographic and insurance information for reimbursement.

You will also identify payer sources, refer to payment assistance, collect liabilities, and answer questions on policies and rights. Strong customer service and attention to detail are essential.

Qualifications

• High School GED General Studies.
• One year of experience in hospital Patient Registration or related revenue cycle roles.
• Experience in requesting and processing financial payments.
• Able to perform basic mathematics for payment calculation.
• Intermediate to advanced computer skills.
• Thorough understanding of insurance policies and procedures.
• Knowledge of charity care programs and government programs.

Responsibilities

• Ensure a positive patient experience through registration and service.
• Verify insurance, analyze benefits, and achieve financial clearance.
• Identify patients and counsel on financial liability.
• Verify payer sources and refer to payment assistance programs.
• Capture demographic and insurance information accurately for reimbursement.
• Determine and collect patient liabilities or arrange payment plans.
• Serve as primary information source on policies and rights.
• Maintain up-to-date knowledge of registration requirements.
• Ensure complete data entry into the ADT system at registration.
• Identify patient to prevent duplicate medical record numbers.
• Review accounts for accuracy and required documentation.
• Meet CMS billing requirements and document completion in the system.
• Enter required data into ADT with emphasis on accuracy.

Skills

Customer service

Communication

Financial counseling

Data entry

Basic math

Education

High School GED General Studies

Tools

ADT system

Job description

CommonSpirit Health is seeking a Patient Registration Representative in Sacramento to ensure a positive patient experience during registration and financial clearance. You will verify insurance, counsel on financial liability, and capture accurate demographic and insurance information for reimbursement.

You will also identify payer sources, refer to payment assistance, collect liabilities, and answer questions on policies and rights. Strong customer service and attention to detail are essential.