Patient Access Specialist: Scheduling, Verification & Billing

AccessHealth; Richmond (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Paycom - ATS in Richmond, TX seeks a Patient Access Representative to verify demographics, insurance and scheduling while delivering outstanding customer service. The role supports provider schedules and collaborates with clinical staff to maintain smooth operations across multiple locations.

You will collect payments, explain forms, ensure HIPAA compliance, and help patients navigate billing options. This is a fast-paced, patient-centered position requiring accuracy, empathy and teamwork.

Qualifications

• High school diploma or GED required.
• Typing ability required.
• Bilingual in Spanish preferred.

Responsibilities

• Schedules patient appointments and enters information in the system.
• Obtains demographic, insurance and financial information from patients.
• Explains forms to patients and obtains signatures.
• Verifies insurance eligibility and benefits with timeframes.
• Collects patient payments and discusses payment options.
• Maintains accurate documentation and reports for management.

Skills

Customer service

Communication skills

Teamwork

Problem solving

Attention to detail

Education

High school diploma or GED

Typing ability

Bilingual in Spanish preferred

Tools

Office machines

Computers/IT literacy

Job description

Paycom - ATS in Richmond, TX seeks a Patient Access Representative to verify demographics, insurance and scheduling while delivering outstanding customer service. The role supports provider schedules and collaborates with clinical staff to maintain smooth operations across multiple locations.

You will collect payments, explain forms, ensure HIPAA compliance, and help patients navigate billing options. This is a fast-paced, patient-centered position requiring accuracy, empathy and teamwork.