Patient Access Specialist: Scheduling & Verification (Bilingual)

nashvillegeneralhospital; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits begin on day 1

Healthcare plan

401K retirement plan

Up to 12 holidays

Free parking

Job summary

Nashville General Hospital is seeking a Patient Access Representative in Nashville, TN. The role is responsible for welcoming patients, verifying benefits, scheduling, registrations, and referrals to services, while maintaining excellent customer service standards.

Qualifications include at least 2 years in patient access in a fast-paced healthcare setting, insurance verification, scheduling experience, and strong medical terminology. Bilingual English/Spanish is highly encouraged.

Qualifications

• Minimum of 2 yrs work experience in a patient access, fast-paced healthcare environment.
• Insurance Verification Experience
• Healthcare Scheduling Experience
• Medical Terminology Highly Preferred
• Bilingual English/Spanish Highly Encouraged to Apply
• Experience working with managed care health plans
• Excellent patient registration skills
• Excellent customer service and telephone etiquette required
• Solid knowledge of medical terminology
• High School Diploma (Equivalent) or Higher

Responsibilities

• Greet and assist patients; provide high-quality customer service.
• Schedule surgeries/procedures and appointments; communicate details to patients and staff.
• Adhere to confidentiality, policies, and maintain a clean, safe work area.

Skills

Customer service

Bilingual English/Spanish

Telephone etiquette

Medical terminology

Data entry

Computer skills

Insurance verification

Education

High School Diploma or equivalent

Tools

Scheduling systems

Registration software

Job description

Nashville General Hospital is seeking a Patient Access Representative in Nashville, TN. The role is responsible for welcoming patients, verifying benefits, scheduling, registrations, and referrals to services, while maintaining excellent customer service standards.

Qualifications include at least 2 years in patient access in a fast-paced healthcare setting, insurance verification, scheduling experience, and strong medical terminology. Bilingual English/Spanish is highly encouraged.